Professionalism Resources

Listed below are some useful resources on developing professionalism, situational best practices and some additional information on professional services useful in daily transactions with customers,
clients and other licensees.

These resources are meant as a guide to help answer questions on best practices and proper conduct as they relate to the professional conduct and the daily activities required in today's real estate transactions.

National Association of REALTORS (NAR) Code

     

2013 marks the centennial of the Code of Ethics and Standards of Practice
of the National Association of REALTORS®.

Early origins of the Code of Ethics Video

Uncovering the origins of "Under All is the Land..."

Free On-Line Training

Please note that NAR's on-line course does NOT meet the Maryland Real Estate Commission's Ethics training.  There are two versions of the on-line training available - one for New Members; and, one for Existing Members.  Please choose the appropriate one.

NEW Ethics Membership period  - 1/1/13 to 12/31/16


Video on how to complete the on-line training

FREE "Can't We All Get Along" education sessions held at local boards/associations.

NAR'S CODE OF ETHICS & ARBITRATION MANUAL

DISPUTE RESOLUTION page

"Before You File An Ethics Complaint" brochure. 

For information on filing a complaint contact your local board/association of REALTORS. 


MARYLAND REAL ESTATE COMMISSION (MREC) -

All licensees are required to abide by the Maryland Code of Ethics which is monitored by the Maryland Real Estate Commission and is required by law.  This Code is divided into three areas.  They are:
ADDITIONAL PROFESSIONAL RESOURCES -

NEW - "A Pathway to Professional Conduct - Respect Starts Here" video.
"Raising the Bar for REALTOR Professionalism"           Professionalism with Peers: 
 
  Professionalism with Property:
  Professionalism with the Public:

MAR "Raising the Bar for REALTOR Professionalism" Brochure identifies common "courtesies", conduct and common sense issues that should be shown to all in daily activities.
CODE OF ETHICS VIDEOS with narrative explanations.
NAR's Code of Ethics CASE STUDIES